Who do you think you are?
Okay, I'll preface this and let everybody know that it is going to be a petty rant on my part. This "issue" has been irritating me for the past week, and this morning I got pushed over the edge.
One of my primary duties in my current position is to instruct a visualization software application. Anybody who knows me (all 3 of you out there who read this), know that this is a little humorous, since I'm not exactly a guy on the cutting edge of technology. Nevertheless, since most of the users we train are also not tech types, they (the powers that be) felt that having a non-techie teach it would help, since I would explain things in "idiot" terms, being an idiot myself.
The course is two weeks long, and we just began week number two. There are 5 students in my current class. One of them has a degree in computer science, so he pretty much understands things before I explain them. One other picks it up a little faster than the average student, and two who are right at the average pace of learning for most students in this program. There is one who is WAY behind though, and I'm about to choke the crap out of her. It isn't that she's slow... I've worked with plenty of students who don't have a strong computer background, and tutored them to help them get up to speed. That would be fine. What kills me is that she seems to not give a crap. She has yet to show up to class on time. This is day 6, and the best she has achieved is 5 minutes late (and that was a day with light traffic, and the rest of class was there 30 min early, waiting for her so we could start). I could even forgive being a little late one or two days. But again, she has yet to show up on time even once.
This morning put me over though, because not only did she show up 20 minutes late, but she walked in with a fresh coffee and breakfast from a coffee shop across the street. So, while she couldn't make it class on time, apparently she could make it to the coffee shop to get her coffee. Apparently the course, her classmates, and myself aren't worth her time unless she has her coffee first. If that isn't bad enough, she comes in with an attitude, drops her stuff off, starts up her computer, and is pissed that she is behind since we had already begun class(after the first 4 days of this, I stopped waiting for her to show up before I started class). Then, while she is working on the Practical Exercise (which everybody else has already completed), she continually stops work, puts down all working materials, slowly picks up her coffee and breakfast, has a slow drink and a bite, takes a few minutes to look around the room, before eventually getting back to her work. EVERYBODY ELSE IS WAITING ON HER, AND SHE ACTS AS THOUGH SHE HAS ALL THE TIME IN THE WORLD!! This attitude is killing me. I want to just drop her, but I can't. I want to just leave her behind, but she gets a pissy attitude, and makes the whole class miserable. I am so frustrated, I want to puke.
Anybody have any good ideas of what I should do? Keep in mind, she is a "client" (well, her organization is, and they pay my company for this training), so I can't just chew her out or anything like that.... I'm open to any good suggestions though..... AAARRRGGGHHHH!!!